Do you give free estimates?
Yes. Typically this is done over the phone. We see and repair several thousand doors a year. What may seem unique to you is likely something we are seeing over and over again. Because of this we can generally give you an accurate estimate over the phone by asking you discerning questions to help us identify what is going on in your door system. Depending on your answers we will know if you have something more than the typical going on.
If your door situation is determined to be unusual, we may make a preliminary trip out there to determine if it is something we will be able to fix.
In over 4000 doors we have fixed we have only had 12 so far that were beyond repair. Sometimes it wasn’t even the door that was the issue, but the structure AROUND the door that was the risk.
Trust me, we can likely fix your door.
During the interview process we will review with you in detail HOW your door is supposed to function and give you clear illustrations to help you understand what we will be working on and how it will affect the door system. Many of our clients really appreciate this attention to detail in the estimating process and feel that the time we take to complete this process allows them to understand better how their doors work, thus allowing them to know in the future when they have a problem.
TIP: Call Lizette and expect to spend at least 20 minutes discussing your personal door situation. You can reach her at 727-641-8106. We will review door openings and configurations.
How do I determine my door “openings”?
Be prepared to outline how many door openings you have. A door opening consists of a door in a certain location.
For example, if you have one door in the living room, another door in the dining room, and a 3rd door in the bedroom, the correct answer to how many doors you have would be 3.
Once we have determined how many different door openings you have, we will then work on what are the actual configurations (how many pieces of glass and way they move) for each of the openings.
How do I determine my door “configurations”?
We need to know in each opening how many pieces of glass you have from left to right, including the glass that does not move. For example a 12 foot or 16 foot door that has 4 pieces of glass where the two in the middle move outward over the two on each end is considered a 4-panel door- even though ONLY 2 of the panels actually move. This configuration is called an OXXO in door speak.
A common question is why do we need to know about a piece of glass if it does not move? This is because the doors work together as a system just like a person’s spine. When one piece gets out of whack it affects the whole door- including the non-moving panels.
TIP: In door speak, X’s move whereas O’s are stationary.
Door Panel Key:
- 2-panel doors with only 1 door moving: XO or OX
- 2-panel doors where both doors move: XX
- 3-panel doors with only the middle door moving: OXO
- 3-panel doors with all moving panels: XXX
- 4-panel doors with just the two in the center moving: OXXO
- 4-panel doors with all the panels moving: XXXX
- 6-panel doors with just 4 moving panels: OXXXXO
- 6-panel door with all panels moving: XXXXXX
Why do you need to know how many panels there are in total- whether they move or not?
Doors are systems that are designed to work in harmony. Just because a door does not move does not mean that we will not be addressing issues in that door.
What is a pocket door? Do you work on those types of doors?
Many time we see doors where all the panels move and they pocket completely OUT of the opening, generally to an open “pocket” outside of the home. This is called an “EXTERIOR POCKET DOOR” if you can see all the glass panels, and an “INTERIOR POCKET DOOR” if the panels are hidden behind a wall system. Yes- we work on pocket doors.
Are there any other issues that can add to the cost of the estimate?
Yes. Sometimes there is more going on with the door than just the door components being worn. One example is when a door is impinged upon by a collapsing header or a lifting floor situation. These would be examples of where we will need to review the opening prior to beginning the work to determine if we can fix the door or if it needs to be replaced.
We have also had situations where the improper flashing was used to install the door, and we have had to remove the door completely, including the flashing, refloat the floor with concrete and then reinstall the door system…and then fix the door. In the last situation where we had to repair the doors by removing the tracks we were able to save the client $24,000+ over the cost of new doors. See Testimonial Video Here
What are typical costs?
Each case may be different and there are a number of factors we need to consider in pricing out the job so we do need to speak with you to determine this. Generally speaking however we are less than 10% the cost of a new door.
Do you need to permit this work?
No. This is considered a repair by the building department and does not require permitting.
What else can be done to help doors against the weather?
You could consider filming the interior of the glass. We do not do this work but we do have a quality company that we recommend. This will help with the heat factors typically offering about a 30% SHGC (Solar Heat Gain Coefficient). The film may also be helpful if your glass gets broken as it tends to hold the glass together. Film comes in a variety of thicknesses with 4 ml and 8 ml being the most common in home use. Film is NOT considered hurricane protection.
Do you replace glass?
Sometimes. We are not a glass company however. Our primary goal is to make your door highly functional. Occasionally we do encounter broken glass situations and depending on the type of glass that is needed we may be able to order that glass. Sliding Glass Doors need to be tempered. In certain locations the glass also needs to be darkened to meet the Turtle Code.
If you break the glass on my door while you are working on it, will you replace it?
Yes. There are a few instances where clients have specialty glass that we will not touch unless they sign off on a glass breakage waiver. These circumstances involve VERY LARGE pieces of glass or glass with a specialized color. If in those cases the clients want us to work on the glass we do require them to sign off on the liability for glass breakage.
Glass breakage is very rare. It happens occasionally due to weather conditions- particularly cold. Sometimes it happens from vibration, but generally only if there is an irritant rubbing up against the glass and the vibration in combination with that irritant creates the correct environment for the glass to break. We have handled well over 15,000 individual pieces of glass in the past 3 years and have only had 7 pieces break…. So it is not really a concern in the majority of cases.
Is there anything else I need to know about my door system?
I could probably bore you to tears for hours with what we know about door systems and refurbishing sliding glass doors. Likely the best thing you could know is our contact information for those times where you just need a professional to do the job right. Feel free to reach out to us with any questions you might have. You can reach Lizette at 727-641-8106 or Lizette@Beacon-Windows.com