The folks at Beacon Windows could teach any other business about quality, customer service, courtesy and communication! The quote and scheduling process was both thorough and simple. The 3 professionals who arrived to undertake our slider repairs (Justin, Cheyenne & Corey) arrived on time and were exceedingly polite. They disassembled the current doors, showed us the problem, explained the solution, had us inspect the solution after installation, and gave us a walk through upon completion. They explained everything, every step of the way. We are new to Florida, so the concept of hurricane, impact resistant doors and windows is all new to us. Beacon Windows took the mystery out of everything, and repaired our problem. We recommend them to all!